We currently CANNOT accept bugs via Discord

Is there something that doesn't work right in the latest GZDoom? Post about it here.

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Please construct and post a simple demo whenever possible for all bug reports. Please provide links to everything.

If you can include a wad demonstrating the problem, please do so. Bug reports that include fully-constructed demos have a much better chance of being investigated in a timely manner than those that don't.

Please make a new topic for every bug. Don't combine multiple bugs into a single topic. Thanks!
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Rachael
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Re: The issue with reporting bugs via Discord

Post by Rachael »

Major Cooke wrote:Now that Graf has put his foot down, I think it's time to make it a definite "Don't report bugs via Discord". Just my two cents.
No, this does not address the proposed solution that was originally put in the thread. Even though that solution looks less likely (and was already unlikely to begin with), Graf's statement does not explicitly cancel it out.

Actually, with the advent of Github and its API which happens to be a lot more flexible than phpBB's, such a Discord bot would be a lot more doable/viable. And such a bot would still help address the problem of issues getting lost - since tickets could be linked to Discord accounts via databases, where all responses to that ticket could be sent directly to the user.
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Major Cooke
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Re: We currently CANNOT accept bugs via Discord

Post by Major Cooke »

Interesting...

While I've posted an announcement reminding people that bug reports will go unaddressed in the server, it's tempting to ask for a rule (or well, more of a guideline) that says:

"Do not post bugs solely in the Discord server. We're not a 24/7 support team, and the issues reported may be lost. Please make sure you at least post it on the forums and/or the github issue tracker so these can be addressed in a timely manner."

Or something like that.
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Rachael
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Re: We currently CANNOT accept bugs via Discord

Post by Rachael »

That is a very good proposal and one that is definitely worth discussion and consideration.
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