Video Freezes, audio keeps going

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Video Freezes, audio keeps going

Postby Caroline Bronkindat » Wed Nov 08, 2017 7:45 pm

Almost every time I’m playing, after a seemingly random amount of time, the video will freeze but the game keeps “playing”. I can shoot, etc, but I have a static image on the screen. This happens with everything from brutal doom to vanilla. Reproduction is difficult as it occurs anywhere from a few minutes after starting to an hour or more.

I’m playing on a GPD Win.
Caroline Bronkindat
 

Re: Video Freezes, audio keeps going

Postby Rachael » Wed Nov 08, 2017 7:50 pm

What GPU are you using?

If it's Intel, this is a known issue. I believe it's caused by overheating.
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Re: Video Freezes, audio keeps going

Postby NantoCodd » Fri Nov 10, 2017 4:30 am

Have the same issue with my laptop, and I can confirm that both the CPU and GPU is Intel (although the GPU is nondescript 'Intel Graphic Driver')
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Re: Video Freezes, audio keeps going

Postby Octavia Smallspear » Wed Nov 22, 2017 12:10 am

ok. yes it is amd intel processor. would using an older version of gzdoom help?
Octavia Smallspear
 

Re: Video Freezes, audio keeps going

Postby Rachael » Wed Nov 22, 2017 2:07 am

No.

Running at a lower resolution may help. Or turning off shaders (running with "-glversion 2" at the command prompt).

I have never heard of an "amd intel processor" though - those are mutually exclusive. It's an Intel processor, or an AMD processor. The GPU is different than the CPU (in most cases, anyway). You can get this info in a dxdiag report.
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Re: Video Freezes, audio keeps going

Postby Ernest Hezzlelock » Wed Nov 22, 2017 3:33 pm

Lol, yes, it is a typo. Meant to put “an” and didn’t notice it.
Ernest Hezzlelock
 

Re: Video Freezes, audio keeps going

Postby Rachael » Wed Nov 22, 2017 3:53 pm

Yeah - try kicking your fans up to high, run at lower resolution, run without shaders, etc... I don't know what will help. :( But I suspect either a driver issue that Intel *still* hasn't fixed, or overheating.
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Re: Video Freezes, audio keeps going

Postby Shade » Tue Dec 12, 2017 1:06 pm

I've been having this problem as well, but it only appeared after upgrading to GZDoom 3.2., and it almost exclusively happens after I confirm a quicksave or a quickload. The problem comes and goes in "waves" as well - I can go days without seeing it, and then have to deal with it for several hours during different play sessions one day. No graphics, but the game is clearly running, as I can hear all manner of SFX happening appropriately in the background.

I can also confirm that I'm using Intel hardware as well, an Intel HD Gaphics 520 GPU. I'm sure you guys are right and it's a known Intel thing (I see Intel problems a lot with all kinds of games), but I just find it interesting that it's only ever started happening since I updated my GZDoom, and I haven't changed any graphical settings (to my knowledge). Any ideas why this could be?
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Re: Video Freezes, audio keeps going

Postby Rachael » Tue Dec 12, 2017 2:08 pm

I see it happen in more than just GZDoom. It happens in Firefox, and also Blizzard's Battle.net app for me. For both, I have to disable hardware acceleration.

GZDoom does use more GPU than it used to, so it could still be a heat problem.

You could try "gl_renderbuffers false" but even if it works, all that's going to do is make it take longer before the problem happens again.
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