Video Freezes, audio keeps going

Need help running G/Q/ZDoom/ECWolf/Zandronum/3DGE? Did your computer break? Ask here.

Moderator: GZDoom Developers

Video Freezes, audio keeps going

Postby Caroline Bronkindat » Wed Nov 08, 2017 6:45 pm

Almost every time I’m playing, after a seemingly random amount of time, the video will freeze but the game keeps “playing”. I can shoot, etc, but I have a static image on the screen. This happens with everything from brutal doom to vanilla. Reproduction is difficult as it occurs anywhere from a few minutes after starting to an hour or more.

I’m playing on a GPD Win.
Caroline Bronkindat
 

Re: Video Freezes, audio keeps going

Postby Rachael » Wed Nov 08, 2017 6:50 pm

What GPU are you using?

If it's Intel, this is a known issue. I believe it's caused by overheating.
User avatar
Rachael
Admin
 
Joined: 13 Jan 2004
Discord: Rachael#3767
Twitch ID: madamerachelle
Github ID: madame-rachelle
Operating System: Debian-like Linux (Debian, Ubuntu, Mint, etc) 64-bit
OS Test Version: No (Using Stable Public Version)
Graphics Processor: nVidia with Vulkan support

Re: Video Freezes, audio keeps going

Postby NantoCodd » Fri Nov 10, 2017 3:30 am

Have the same issue with my laptop, and I can confirm that both the CPU and GPU is Intel (although the GPU is nondescript 'Intel Graphic Driver')
User avatar
NantoCodd
 
Joined: 18 Jul 2013
Location: The Ultimate DOOUMB

Re: Video Freezes, audio keeps going

Postby Octavia Smallspear » Tue Nov 21, 2017 11:10 pm

ok. yes it is amd intel processor. would using an older version of gzdoom help?
Octavia Smallspear
 

Re: Video Freezes, audio keeps going

Postby Rachael » Wed Nov 22, 2017 1:07 am

No.

Running at a lower resolution may help. Or turning off shaders (running with "-glversion 2" at the command prompt).

I have never heard of an "amd intel processor" though - those are mutually exclusive. It's an Intel processor, or an AMD processor. The GPU is different than the CPU (in most cases, anyway). You can get this info in a dxdiag report.
User avatar
Rachael
Admin
 
Joined: 13 Jan 2004
Discord: Rachael#3767
Twitch ID: madamerachelle
Github ID: madame-rachelle
Operating System: Debian-like Linux (Debian, Ubuntu, Mint, etc) 64-bit
OS Test Version: No (Using Stable Public Version)
Graphics Processor: nVidia with Vulkan support

Re: Video Freezes, audio keeps going

Postby Ernest Hezzlelock » Wed Nov 22, 2017 2:33 pm

Lol, yes, it is a typo. Meant to put “an” and didn’t notice it.
Ernest Hezzlelock
 

Re: Video Freezes, audio keeps going

Postby Rachael » Wed Nov 22, 2017 2:53 pm

Yeah - try kicking your fans up to high, run at lower resolution, run without shaders, etc... I don't know what will help. :( But I suspect either a driver issue that Intel *still* hasn't fixed, or overheating.
User avatar
Rachael
Admin
 
Joined: 13 Jan 2004
Discord: Rachael#3767
Twitch ID: madamerachelle
Github ID: madame-rachelle
Operating System: Debian-like Linux (Debian, Ubuntu, Mint, etc) 64-bit
OS Test Version: No (Using Stable Public Version)
Graphics Processor: nVidia with Vulkan support

Re: Video Freezes, audio keeps going

Postby Shade » Tue Dec 12, 2017 12:06 pm

I've been having this problem as well, but it only appeared after upgrading to GZDoom 3.2., and it almost exclusively happens after I confirm a quicksave or a quickload. The problem comes and goes in "waves" as well - I can go days without seeing it, and then have to deal with it for several hours during different play sessions one day. No graphics, but the game is clearly running, as I can hear all manner of SFX happening appropriately in the background.

I can also confirm that I'm using Intel hardware as well, an Intel HD Gaphics 520 GPU. I'm sure you guys are right and it's a known Intel thing (I see Intel problems a lot with all kinds of games), but I just find it interesting that it's only ever started happening since I updated my GZDoom, and I haven't changed any graphical settings (to my knowledge). Any ideas why this could be?
Shade
 
Joined: 08 Nov 2017
Discord: Shade#4352

Re: Video Freezes, audio keeps going

Postby Rachael » Tue Dec 12, 2017 1:08 pm

I see it happen in more than just GZDoom. It happens in Firefox, and also Blizzard's Battle.net app for me. For both, I have to disable hardware acceleration.

GZDoom does use more GPU than it used to, so it could still be a heat problem.

You could try "gl_renderbuffers false" but even if it works, all that's going to do is make it take longer before the problem happens again.
User avatar
Rachael
Admin
 
Joined: 13 Jan 2004
Discord: Rachael#3767
Twitch ID: madamerachelle
Github ID: madame-rachelle
Operating System: Debian-like Linux (Debian, Ubuntu, Mint, etc) 64-bit
OS Test Version: No (Using Stable Public Version)
Graphics Processor: nVidia with Vulkan support

Re: Video Freezes, audio keeps going

Postby Arclightning » Thu Feb 04, 2021 5:11 am

I play Project Brutality and recently I've been having random freezes where the screen will freeze after 5-10 minutes of playtime but I can still shoot and kill. I've asked in PB discord and they say this is a GZDoom issue.

Can someone please tell me how to fix/avoid this and why this occurs?

ASUS Vivobook 14
8 GB ram
Intel i5 8th gen
Arclightning
 
Joined: 04 Feb 2021
Discord: Arclightning7854
Operating System: Windows 10/8.1/8/201x 64-bit
OS Test Version: No (Using Stable Public Version)
Graphics Processor: Not Listed

Re: Video Freezes, audio keeps going

Postby CachorroLouco476 » Mon May 24, 2021 4:57 pm

www.ntcore.com/4gb_patch.php i used this patch to solve this problem
CachorroLouco476
 
Joined: 24 May 2021

Re: Video Freezes, audio keeps going

Postby wildweasel » Mon May 24, 2021 6:33 pm

CachorroLouco476 wrote:http://www.ntcore.com/4gb_patch.php i used this patch to solve this problem

This makes it sound like it's only intended to be used on 32-bit (x86) programs, and not 64-bit. Which version of GZDoom are you using it on, and what is your CPU?
User avatar
wildweasel
from a different perspective.
Moderator Team Lead
 
Joined: 15 Jul 2003


Return to Technical Issues

Who is online

Users browsing this forum: No registered users and 0 guests