How to get your old account reactivated

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How to get your old account reactivated

Postby Rachael » Fri Mar 24, 2017 1:30 pm

Remember, if you don't provide us with info, we can't reactivate your account.
As part of security measures, if the last time you logged in was prior to 2017/Jan/1, your account has been marked inactive and therefore unable to log in.

If your account had 0 posts at that time, then it was deleted; please register again.

If you need assistance recovering your account, please let us know by leaving a detailed message here. You must be logged out to use this link.

When asking to recover your account, please, for verification purposes, let us know either what email you had on the account at the time, or what ISP+Location you would have logged in from. This is so we can cross-reference with our records to make sure that you are really you. Obviously, we need the account name, too, or we won't know who to reactivate!

Additionally, sometimes you may lose access to your old email. If you provide us with your CURRENT email address, we will update it.

Do not tell us what topics you've created. This is publicly available information and cannot be used to verify you as the original account owner.

Do not post your password! - This is not necessary for recovering your account, not to mention HUGELY insecure! We don't want it, and will never ask for it.

Reminder - if you don't let us know your account name, we can't verify you.

If nothing happens when you request a reactivation, chances are you did not follow the instructions here.
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Rachael
QZDoom + Webmaster
 
Joined: 13 Jan 2004

Re: How to get your old account reactivated

Postby Rachael » Fri Sep 07, 2018 5:37 am

As a note, all inactive accounts that have a) never logged in, and b) have never had any posts, but registered prior to 01 July 2018 have been pruned. This is done because a lot of spam bot accounts tend to clog up the database unnecessarily and the accounts are doing absolutely nothing useful.

If your account was deleted by this prune, feel free to remake it.
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Rachael
QZDoom + Webmaster
 
Joined: 13 Jan 2004

Re: How to get your old account reactivated

Postby Rachael » Thu Dec 13, 2018 8:48 pm

Right now we have a couple people trying to get their accounts reactivated by either requesting only by their account name, or only by their account email.

If you do not provide information to verify your account - we will not activate your account. The old accounts were a gold mine for hijackers back in the day - so we're feeling a bit protective of the ones that are there. If you want your account back - we want you to have it too - and we have made the steps required to do so very easy... but you cannot ignore them.

Ultimately - what we really want is to make sure that YOU are the only person who is actually getting your old account back. That's why we're doing it this way.
User avatar
Rachael
QZDoom + Webmaster
 
Joined: 13 Jan 2004


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