by Rachael » Wed May 24, 2023 5:36 am
This is very odd; it's crashing in ntdll.dll.
Please try repairing your system files:
https://support.microsoft.com/en-us/top ... 6e85d4094e
Basic gist of it is, open an admin command prompt and type the following commands (one after another, wait for each to complete) - if it helps you can copy these commands and then you can paste commands into a command prompt window by simply right-clicking your mouse.
Code: Select all
DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow
If that does not work or if it fails, try using the Media Creation Tool to update to the latest version of Windows 10 (which also repairs the system implicitly as well)
https://www.microsoft.com/en-us/softwar ... /windows10
This is very odd; it's crashing in ntdll.dll.
Please try repairing your system files:
https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e
Basic gist of it is, open an admin command prompt and type the following commands (one after another, wait for each to complete) - if it helps you can copy these commands and then you can paste commands into a command prompt window by simply right-clicking your mouse.
[code]
DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow
[/code]
If that does not work or if it fails, try using the Media Creation Tool to update to the latest version of Windows 10 (which also repairs the system implicitly as well)
https://www.microsoft.com/en-us/software-download/windows10